FAQ
What types of products does ShopVi offer?
ShopVi specializes in a diverse range of innovative products designed to enhance everyday convenience. Our offerings include practical solutions such as the 2 in 1 Car Vacuum Cleaner with Tyre Inflator and the 500ml Portable Sprayer Oil Dispenser, among others.
How can I place an order on your website?
To place an order, simply browse our product catalog, select the items you wish to purchase, and add them to your cart. Once you are ready, proceed to checkout, where you will enter your shipping information and payment details to complete your order.
What payment methods do you accept?
ShopVi accepts various payment methods, including credit and debit cards, digital wallets, and Cash on Delivery (COD) for eligible products and locations. All payment options will be displayed at checkout.
What is your return policy?
At ShopVi, we want you to shop with confidence. Items can be returned within 10 days of receipt if they are in their original condition, unworn, unused, and in original packaging. Please refer to our Return & Refund Policy for more details.
How long does shipping take?
Shipping times vary based on the selected shipping method. Standard Shipping typically takes 4–7 business days, while Express Shipping can take 2–4 business days. Please note that these timeframes begin after your order has been processed.
Can I track my order?
Yes, once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. Please allow up to 24 hours for tracking details to become active.
What should I do if I receive a damaged or defective product?
If you receive a damaged or defective item, please contact us immediately at shopvi.official@gmail.com with your order number and clear photos of the issue. We will review the situation and arrange for a replacement or refund at no additional cost.
Do you offer international shipping?
Currently, ShopVi does not offer international shipping. We focus on providing our services within India. Please check back for updates regarding international shipping options in the future.
How can I contact customer support?
If you have any questions or need assistance, you can reach our customer support team via email at shopvi.official@gmail.com. We are here to help you with any inquiries regarding your orders or our products.